At Castle Bingo Corby, we are committed to providing excellent customer service and support to all our players. Below you'll find the various ways to get in touch with us.
Support Availability
Our dedicated team is available to assist you during opening hours, roughly 11:00–23:00 most days, with slightly extended hours on some evenings and earlier opening on Saturdays. You can contact us via telephone at 01536 202741 or use our online contact form found below.
Live Chat Support
Unfortunately, we do not offer live chat support at this time. However, you can reach out to us through the phone number provided above during our operating hours.
Email Support
If you prefer to communicate with us via email, please submit your query using the contact form below. Our team will respond to emails during business hours as mentioned earlier.
Help-Centre Access
For frequently asked questions and helpful guides, please visit our in-club help centre or browse through our website for detailed information on various topics, including responsible gambling assistance and technical support.
Verification or Account-Help Support
In case you need assistance with account-related issues such as verification, password reset, or other concerns, feel free to contact us via phone during operating hours. Our team will be happy to guide you through the process.
Responsible Gambling Assistance
We take responsible gaming seriously and want to ensure that our players have access to resources that support their needs. If you're struggling with problem gambling, we encourage you to reach out to national organizations such as GamCare or GambleAware for confidential support.
Technical Support
For technical issues related to in-club devices or equipment, please don't hesitate to contact us through the phone number provided above during our operating hours. We'll do our best to resolve any technical difficulties promptly.
Complaint or Dispute Guidance
In case of a dispute or complaint regarding your experience at Castle Bingo Corby, we kindly request that you contact us directly so we can address and resolve the matter as soon as possible. Our team is committed to providing an excellent experience for all our players.
Communication Response Expectations
We strive to respond to your queries in a timely manner during business hours. However, please note that due to high volumes of calls or emails, there may be occasional delays in response times.
Account-Security Assistance
If you're concerned about the security of your account, we encourage you to contact us via phone during operating hours and our team will guide you through necessary steps to ensure your account's integrity.
Mobile and Desktop Support Accessibility
Our website is optimized for mobile devices, allowing easy access to information and support services. You can use any standard UK mobile connection or desktop computer to browse and explore the various sections of our site.
Preferred Contact Methods
We recommend using either phone or email to communicate with us as both methods are available during business hours. For general inquiries or informational purposes, feel free to utilize our online contact form.
By choosing Castle Bingo Corby for your entertainment needs, you can rest assured that we're here to provide the highest level of support and assistance throughout your experience.
